1-year craftsmanship guarantee
We stand by our quality. We’ll replace your damaged hat for free within the first year.
Make the world remember you, whether at a festival or during another summer excursion. To ensure you leave your mark, bring this crushable straw safari hat along for the ride. You and everyone else will be glad you did.
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
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First bought this hat, size Large, maybe 10 years ago. All-time favorite and wore it out. Ordered a new one and when it came, it was huge (like, I could put all my fingers of both hands inside the hat while it was on my head!). Returned it. Ordered Medium: way too small. Called 10th Street Customer Service; very nice interaction. She sent me another “Large”, no charge. When it arrived, it was the same gargantuan size. Apparently a sizing/labeling issue at the manufacturer. A shame, as I love the hat, but now have one that’s far too big and another that’s silly-looking-too-small.
First bought this hat, size Large, maybe 10 years ago. All-time favorite and wore it out. Ordered a new one and when it came, it was huge (like, I could put all my fingers of both hands inside the hat while it was on my head!). Returned it. Ordered Medium: way too small. Called 10th Street Customer Service; very nice interaction. She sent me another “Large”, no charge. When it arrived, it was the same gargantuan size. Apparently a sizing/labeling issue at the manufacturer. A shame, as I love the hat, but now have one that’s far too big and another that’s silly-looking-too-small.
First bought this hat, size Large, maybe 10 years ago. All-time favorite and wore it out. Ordered a new one and when it came, it was huge (like, I could put all my fingers of both hands inside the hat while it was on my head!). Returned it. Ordered Medium: way too small. Called 10th Street Customer Service; very nice interaction. She sent me another “Large”, no charge. When it arrived, it was the same gargantuan size. Apparently a sizing/labeling issue at the manufacturer. A shame, as I love the hat, but now have one that’s far too big and another that’s silly-looking-too-small.
Tenthn Streetn Hats were great. Exceptional service and quality product.
This is my first foray into hats that are not ballcaps. I like this hat a lot. I originally ordered the wrong size as my head measured between sizes. Nevertheless, the exchange for the correct size was very easy and it was only a few days before the replacement arrived. I look forward to my next purchase.
I love the style and look forward to wearing it on my European vacation.
Overall I’m very pleased with my purchase. The workmanship and quality is very good. The packaging was protective so the hat arrived un-damaged. The package arrived in a timely fashion. The fit was as expected. I would recommend to others.
The hat was exactly what I have been searching for..sadly, just too big. When I tried to reach out to your customer service department - they were not interested in helping me. Not their problem. I returned hat and my search continues.
I wish I had ordered this hat sooner, but I am wearing it into the fall. Stylish and comfortable and it goes with everything!
Love the style. Looked great on my wife. Unfortunately too big. Returned it for a different style in small.
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