1-year craftsmanship guarantee
We stand by our quality. We’ll replace your damaged hat for free within the first year.
It’s never too late to add a bit of panache to your outfit. The Scala Classico safari hat, made from hand-woven Panama straw, will do just that. A 12-line grosgrain band meshes perfectly with this American item, a genuine crowd pleaser.
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
Sadly the 1st hat arrived and had been damaged in transit; the replacement hat arrived and it was the wrong size. However, the 3rd hat arrived and was perfect: great quality, good fit and exactly what was represented on line. I was very impressed by the vendors ethics. Their response to my issues were addressed promptly and professionally!
My husband loves his new Panama hat! It’s gorgeous and fits perfectly. We are both very pleased.
Quality of workmanship in the hat is excellent as well as the in their service. They make it easy to buy online without trying on. If it doesn’t fit perfectly their exchange policy makes it easy to remedy.
It's a pretty good hat, but I like the Albuquerque better.
The large is a bit too large for me. I put in the spacers so kindly provided. Wish they too were a bit larger as the hat is still too big. Also, the weatherproofing makes the hat too stiff. The brim turns up instead of down as it should. Next hat I won't get it waterproofed. Otherwise, hat is nice and service, impeccable.