1-year craftsmanship guarantee
We stand by our quality. We’ll replace your damaged hat for free within the first year.
The Scala Collezione offers little to be desired. The hand-crocheted raffia straw round crown is everything you desire in a sun hat. The quality is unmistakable, yet the hat is still crushable and packable, perfect for traveling around the world or just traveling down to your nearest beach.
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
This is the perfect hat. Very comfortable and cute. I love that I can smash it into my suitcase and it comes out looking perfect.
I love it and I wear it often. Perfect fit and stylish.
Many years ago, like maybe 15, I bought a Callahan hat that is very similar to the Destin. This hat is nothing short of the highest quality! It has traveled multiple times stuffed in a suitcase and worn so many times to the beach and pool that I couldn’t count! With a little care, it looks just like it did when it bought it! In fact, I went looking on the web to see if Callahan was still available and when I saw it was, I had to let your customers know if they purchase this hat, they purchase something they will enjoy for many years to come! Worth every penny I paid all those years ago.!!
I was expecting these hats to have an elastic band inside the brim. I have a very small head and both of them came down to my eyes. I would not have even tried them if not for the free returns. I guess you just don't have anything sized small!
Hey William, We're so sorry your hat didn't live up to your expectations. If it's a sizing issue, we'd be more than happy to exchange your hat for one that fits. The Destin actually comes in a petite version, called the Siena. They are the exact same hat, but the Siena has a tighter fit and a sizing tie band. Check it out here: https://tenthstreethats.com/products/scala-collezione-straw-raffia-round-crown-hat-destin If you would like a different style all together, we do also have an entire collection of hats available in size small. Browse our Hats for Small Heads collection here: https://tenthstreethats.com/collections/hats-for-small-heads Once you've decided which hat you would like to exchange the Destin for, visit this page to start the exchange process: https://returns.tenthstreethats.com/ Hope this helps! If you have any questions or concerns, please don't hesitate to reach out to our Customer Service team at email@example.com or 844-573-3186.
Love this hat, I had one many years ago just like it and I was very happy to fine another one almost identical.