We won't sugarcoat it. Depending on the occasion, sometimes wearing a hat can be a bit too formal, and other times, a bit too casual. That’s why hats like this exist. The Bespoke fedora is dressier than a cap, but it’s understated short brim allows you to find the perfect in-between.
Tenth Street Promise
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
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I ordered a gray wool fedora. It’s shown on your site with a plaid ribbon around the brim, but when I got it the only plaid was on the inside of the hat. When I questioned this I was told I had to state a problem with 1day. Sorry but this
Hey Todd, Thanks for leaving a review! That is correct, the Bespoke fedora is supposed to have a plaid band around the brim. If you received something different, it is most likely the wrong or a faulty hat. You have 30 days to exchange, return, or report any issue with your hat. We also have a 1 year craftmanship guarantee, which promises you a free replacement hat if your hat does not last up to one year. Our apologies if you were told any different! I've gone ahead and re-sent you the Bespoke fedora. If you have any questions, or continue to have issues after receiving the replacement hat, please reach out to our Customer Service team at email@example.com or 844-573-3186.