1-year craftsmanship guarantee
We stand by our quality. We’ll replace your damaged hat for free within the first year.
Built for a unique approach to life, this outback hat is something that will continue to set you apart. It's made for dynamism, for excitement, and for an occasional reminder that you're doing alright.
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
The hat came to me, and was to small for my big head. It may have been due to the fact that my wife accidently ordered a size med (What was she thinking?). I had to send the hat back and am still waiting to receive my new, larger hat at this time. I'm sure that if it's the correct size, it will be beautiful on my big ol' noggin. =-D
Perfect, and as his wife, so glad to “retire” the old stinky one!
I look dashing walking my dog or on a date with my wife.
When I received my hat it was somewhat large. I contacted Robin in customer service and she sent me some sizing tape that allowed me to custom fit my new hat. I am very pleased with my hat and very impressed with your customer service
The color of the hat in the requested review is not the one I received. I received a gray hat, I ordered the hat shown, the hats a nice hat, I own a white one that is 31 years old it’s showing a little ware that why I purchase a new one. The new one is a little large even thorough they are both labeled Medium. Share would like to have the brown one. Just for reference own a lot of hats.