1-year craftsmanship guarantee
We stand by our quality. We’ll replace your damaged hat for free within the first year.
If you're looking for the perfect all-around outdoor hat, look no further. Not only does the Willow outback have a UPF50+ sun protection rating, but it is easily foldable into your travel pack. Plus, this hat is a soaker. So, on summer days that are too hot to handle, just immerse the Willow in water, then put it back on to efficiently cool yourself down.
We have a 30-day, hassle-free return or exchange policy as well as a one-year, craftsmanship guarantee on our hats; we'll replace your damaged hat for free within the first 12 months.
I recently purchased a Dorfman soaker hat for the beach and I absolutely love it, it keeps the sun out of my face, and I can actually rest my head on the back of my chair.
I’m loving my new hat! A friend suggested I buy one many years ago and I kept buying ball caps but when I visited the skin doctor and got some bad news I decided it was time to “cover up!” I searched on crushable hats and Dorfman was the only company I looked at.
Shipping was quick and the hat was packed well with no issues at all. My head measures 23.5", so about exactly a 7 ½ hat size and right in the middle of the L/XL size. This hat is a little tight on me, but after wearing it around the house to break it in, it is loosening just enough for it to fit me well. Now it is a somewhat snug fit, but perfect for being outdoors in wind, especially since there is no chinstrap on the Willow. (By way of contrast, I also purchased a Saguaro in L, and that hat was a bit loose before the sizing tape was added). The quality of materials and craftsmanship is great at this price point - my wife likes the look, and I love wearing this in the pool and not worrying about sun or water. The mesh crown allows a lot of ventilation, which is a requirement about 8 months a year in Southern California. Very happy and would purchase again. I expect to wear this hat for many years.
Ordered the L/XL version of the Dorfman Pacific Soaker and it was too tight. I typically take a 7 5/8 size hat. I reached out to Customer Service to ask about removing a portion of the inner band to loosen but never heard back from them after leaving a voice-mail message so I sent it back. Too bad as the hat seems to be very nicely made.
The hat was shipped and delivered as expected. The description was very accurate. Soaking the hat definitely provides a cooling experience, even in hot humid weather in the DC area. The fit was good, and they included "wedges" if needed to make it smaller.